Incident readiness for scaling teams
Build an incident-ready org in weeks, not quarters.
DawnOps turns reliability into a repeatable program: readiness signals, guided runbooks, and realistic simulations. Train engineers on your actual codebase and keep critical context from disappearing into chat.
The path: readiness → runbooks → simulations
Start with measurable clarity, ship better runbooks, then practice under pressure so you improve before customers feel it.
Readiness signals
Baseline diagnosis, mitigation, and comms so “good” is clear and coachable across the team.
View readiness signalsGuided runbooks
Turn tribal knowledge into stepwise playbooks engineers can follow when stakes are high.
See guided runbooksIncident simulations
Run realistic drills that build muscle memory and reveal gaps before the next real incident.
Explore simulationsOngoing training + a living knowledge base
Keep engineers sharp as you scale and capture the context that otherwise gets lost between incidents.
Proactive coaching
Deliver guidance in your existing workflow so training fits how teams already work.
Explore proactive coachingGotcha scanner
Surface TODOs, brittle modules, and recurring failure points so engineers learn the sharp edges safely.
Explore gotcha scannerContext collector
Capture acronyms, ownership, and decision history right where questions get asked.
Explore context collectorRecent writing
How we think about readiness, simulations, and runbooks.
Your first incident simulation (a starter recipe)
A practical 60-minute template you can run next week to improve on-call skills and runbooks.
On-call readiness without theatrics
How to build incident-ready teams with realistic reps, not performative training.
Runbooks that work under pressure
Most runbooks fail at the exact moment they matter. Here’s how to write runbooks that survive real incidents.