Privacy policy
This Privacy Policy explains how DawnOps (“DawnOps”, “we”, “us”, or “our”) collects, uses, and shares information when you visit our website, contact us, or request a demo (collectively, the “Services”).
Information we collect
Information you provide
When you fill out forms or contact us, we may collect the information you provide, such as your name, email address, phone number, company name, role, company size, timeframe, and any additional details you include (for example, your goals, problems, or tech stack).
Information collected automatically
We may automatically collect certain information about your device and how you interact with the Services, such as your IP address, browser type, device identifiers, pages viewed, links clicked, referring/exit pages, and approximate location inferred from your IP address.
Cookies and similar technologies
We and our service providers may use cookies and similar technologies to operate the Services and understand usage. You can usually control cookies through your browser settings.
How we use information
We use information for the following purposes:
- Provide the Services and respond to requests (for example, scheduling and delivering demos).
- Communicate with you, including responding to inquiries and sending relevant follow-ups.
- Improve and secure the Services, including troubleshooting and preventing abuse.
- Understand usage trends and measure performance of the website.
- Comply with legal obligations and enforce our terms.
How we share information
We may share information in the following circumstances:
- Service providers. We may share information with vendors who help us operate the Services (for example, hosting, analytics, email, or CRM tools) and who process information on our behalf.
- Business communications. If you request a demo, we may store your submission in our CRM and use it to coordinate follow-up.
- Legal and safety. We may disclose information if required by law or to protect the rights, safety, and security of DawnOps, our users, or others.
- Business transfers. If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction.
Data retention
We retain information for as long as reasonably necessary to provide the Services, maintain our business records, resolve disputes, enforce agreements, and comply with legal obligations.
Security
We use reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your choices
- Marketing communications. You can opt out of marketing emails by using the unsubscribe link (if provided) or by contacting us.
- Cookies. You can control cookies through your browser settings and may be able to disable certain analytics through available opt-out mechanisms.
- Access and deletion. Depending on your location, you may have the right to request access to or deletion of certain information. Contact us to make a request.
Children’s privacy
The Services are not directed to children under 13 (or under the age required by local law). We do not knowingly collect personal information from children.
International users
If you access the Services from outside the United States, you understand that your information may be processed in the United States and other jurisdictions where we and our service providers operate.
Changes to this policy
We may update this Privacy Policy from time to time. We will update the “Last updated” date at the top of this page when changes are made.
Contact
If you have questions about this Privacy Policy or our practices, contact us at hello@dawnops.io.