Tag: Onboarding
On-call onboarding checklist: what to include (and what to skip)
A tight checklist that gets new responders ready without turning onboarding into a thesis.
How to keep onboarding docs current without big doc pushes
Small, frequent updates beat quarterly documentation days.
What to do when tribal knowledge blocks new hires
A short plan to turn recurring questions into owned answers.
How to turn postmortems into onboarding improvements
Every postmortem can create one onboarding upgrade.
On-call rotations: how to reduce variance for new engineers
Lower variance means fewer escalations and faster learning.
A 30‑day onboarding pilot that actually ships
Run a 30‑day pilot that ships small fixes into one workflow. A week‑by‑week plan that cuts repeat questions without big doc projects.
Choosing the right focus tags for a training module
Good tags scope training so it stays specific, searchable, and reusable.
Mentor queues: how to triage questions without burnout
A lightweight system for handling questions without exhausting senior engineers.
No leaderboards: measure onboarding without breaking trust
If onboarding feels like performance management, engineers will hide. Use team‑level signals that improve ramp time without judgment.
A practical rubric for engineering onboarding
A lightweight rubric to measure readiness without turning onboarding into a test.
The hidden cost of “quick questions”
Escalations feel like a people problem, but they’re usually an ownership and knowledge problem. A simple fix.
Why on-call coaching beats more documentation
Coaching creates behavior change where documents can't.
How staff engineers get leverage (without being on-call for everything)
It’s not about fewer questions. It’s about fewer repeated questions by turning answers into reusable guidance with owners and links.
Kill “who owns this?” pings with a living ownership map
A lightweight way to keep ownership, escalation paths, and links current without turning it into a process project.
Stop doing documentation days
Docs rot when they aren’t used. Capture answers from real work instead—owners, links, and first checks.
“First checks” are the best onboarding doc you’ll ever write
If new hires don’t know what’s safe to check first, they escalate early. A simple first‑checks format that works.