Resources
Practical checklists teams actually use.
Short, opinionated templates for onboarding and incident readiness. Copy them, adapt them, and ship a calmer on-call culture.
Templates
Start with a template, not a blank page.
Each resource is designed for a 20–30 minute edit, not a rewrite.
On-call onboarding checklist
Make the first rotation predictable with clear prep steps, shadowing, and incident rituals.
Open checklistIncident tabletop agenda
A 45–60 minute tabletop plan that makes gaps visible without drama.
Open agendaHow to use
Treat these as living checklists.
Review quarterly, update after incidents, and keep ownership explicit.
Keep it short
10–15 bullets per phase is enough to make a difference without stalling teams.
Assign owners
Every checklist item should have a responsible owner or team.
Validate in drills
Use real scenarios and update immediately after tabletop sessions or incidents.
Pillars
Go deeper on the workflows behind the templates.
These pillars explain the habits that make the checklists stick.