DawnOps

How to run a tabletop incident drill in 60 minutes

A tabletop drill should feel like a real incident, not a group workshop. Keep it short and outcome‑focused.

Prep (10 minutes the day before)

  • Pick a realistic failure with a clear impact signal.
  • Assign roles: incident lead, comms lead, scribe.
  • Choose one truth dashboard you’ll use to measure impact.

If you can’t name the impact signal, the scenario is too vague.

The 60-minute agenda

  • 0-5: scenario brief and role assignment.
  • 5-20: first checks and impact confirmation.
  • 20-35: safe mitigations and verification.
  • 35-45: comms cadence and escalation decision.
  • 45-60: debrief and follow-up owners.

Debrief prompts

  • What slowed us down in the first 10 minutes?
  • Which runbook step was missing or ambiguous?
  • What verification step did we skip?
  • What ownership gap showed up?

End the debrief with owners and due dates. Notes without owners don’t change behavior.

Common failure modes

  • No single impact signal, so the team argues instead of acting.
  • Mitigation steps with no verification or rollback criteria.
  • Debrief ends with notes but no owners.

Run the drill quarterly and make one concrete runbook update each time.

Keep going